Find out what users experience when using your software/service/product
Are you a project manager, business analyst or in a role where you depend on users
using software? Then userpoll.io is for you.
- Find usability problems before you launch to a wider audience
- Can be used on small sample sizes with reliable results
- Is valid – it can effectively differentiate between usable and unusable system
- Simple ten-item questionnaire based on research (System Usability Scale)
- Requires no expert knowledge to run a survey and understand the result
Find usability problems early
Userpoll.io helps you conduct a usability survey with people who have used a
software product. Many organizations lack in-house user experience specialists and have
no resources to hire consultants. Conducting a usability survey with a limited number
of users can help you motivate why further research is necessary.
- Evaluating products for inhouse use? Run a survey with your participants to see
which is more likely to be used without problems.
- Rolling out a new version of an application? Run a survey with your trial users
before rolling out to everyone.
- Compare a new version of your software product with the old one
The System Usability Scale (SUS) is a simple, ten-item questionnaire giving a global
view of subjective assessments of usability. It was created by John Brooke and has been
validated in several research articles.
Having only ten questions means you are likely to get a high number of respondents.
The questionnaire has been optimized for mobile devices so responding is possible even
on the go.
Requires no expert knowledge
While you can run a System Usability Scale survey in Google Forms or similar tools
it is easy to make mistakes when calculating the result and would typically require an
expert. Userpoll.io can be used by people who aren’t UX experts.
The System Usability Scale - based on research
SUS has become an industry standard, with references in over 1300 articles and
publications. It consists of a 10 item questionnaire with five response options for
respondents; from Strongly agree to Strongly disagree. Originally created by John
Brooke in 1986, it allows you to evaluate a wide variety of products and services,
including hardware, software, mobile devices, websites and applications.
Why is this service free?
I created userpoll.io to make software better. This is a non-profit
service. If you want to contribute, please share the link to people you
think may find this service useful and follow @userpoll.io
Found a bug?
Please contant me on twitter at @peterkz_swe.
Privacy and data management
The information collected on userpoll.io will not be sold or shared with any third
parties. The password you enter when you create a survey is stored in encrypted form
a SHA256 hash in technical speak).
Userpoll.io uses Google Analytics to improve performance.